Wednesday, May 15, 2019

Equisucks

Hate is such a strong word. But I hate Equifax. I'm certain there are some very fine people working there carrying on the day to day business of the company. Once you ascend to higher management, however, I'm going with thinking that they really suck. The Peter Principle and all that. Bonuses and stock options to the most incompetent, I say! In 2017, Equifax was the victim of hacking, jeopardizing the personal information of as many as 143 million people. Fully aware of the data breach, management chose to keep things quiet for over two months. Big secrets are hard to keep, so when word got out about the hack job, we were not just stunned, we were pissed off. At this time it was recommended that you put a freeze on your account even if it wasn't clear that your personal information was affected by the hack. Now Equifax is holding me hostage. I can't unfreeze my account unless I pay a fee. It seems that prior to January one this year, I could have done so without a fee. Because they were being so fucking generous allowing us to freeze without a fee for a period of time due to their enormous fuckup and coverup. I would have appreciated getting an email or text notice when the deadline rolled around, but no. Informing the likely millions of people who froze and forgot would have dented the profits. Never mind the good will and reinstated trust they might have fostered. As it stands, I will use TransUnion to keep up on my credit score. They have partnered with my bank to provide, with no fee, regular checks on my credit rating. I remain solidly in the lower 800's, which if you didn't know, is pretty excellent. All the credit bureaus use an identical set of information to devise a credit score, so fuck you, Equifax. You're not to big to fail.
  

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