You can't fool me, Rachel. Your tone is slightly more dulcet, which is a vast improvement over the caffeinated shrillness of your previous incarnation. Your spiel is more friendly now. Employing the elusive allure of improvements rather than threats of impending doom where my account is concerned is almost engaging. Well played. BUT. Calling yourself Ann and moving to Charleston has not changed how I feel about you. I would like to stick my credit card in your eye.